Bad Reputation


Robert's advice: "If you've been "rolling along" for the past few years, and haven't really experienced growth as an organization, it may not be that you're doing something wrong. It more likely has to do with the fact that you need to do something different.

What needs to change may very well be the way your brand is positioned, and who it is positioned to." With an extensive clientèle in construction and related industries, Robert gave his advice on how remodeling contractors can differentiate themselves from the competition and grow their customer base through branding in the upcoming year."

A lot of construction and allied trade businesses are looking at 2008 with some apprehension and concern due to the sluggish housing market and, as a result, many are going back to basics.

Those who haven't had to work on business development and marketing as aggressively in previous years now need to reinvest and retool their marketing initiatives," said Robert.

A big part of that, according to Robert, is to become more customer-focused in all forms of marketing. Rather than including a laundry list of services, and being all things to all people, determine who your "A" customers are and tell them how you will best meet their specific needs.

"If your best customers are people looking to remodel their kitchens, go after that market with specific messaging about how you can uniquely deliver value to those individuals. It's about identifying a need and then showing that you are uniquely qualified to fill it," said Robert.

He also urged remodelers to have user-friendly Web sites, to actively work on referral programs, and to become subject-matter experts, available to speak with the media about trends in the market.

Seo Tips


Whats in a Name!


"In the remodeling industry, reputation and experience are key elements for consumers to consider when looking for a remodeling firm. But what many business owners fail to recognize, is that those same key elements translate into brand perception once a job has been completed," said Robert. "It's always a pleasure to speak to members of NARI because they understand this is a core component of running a successful business. They are not just craftsmen, they are savvy business professionals who, with the right tools, will adjust to the market and achieve success."

QEDMEDIAGROUP LLC, has positioned itself as the "Brand Leadership Company" of Maine, and specializes in identifying and creating a distinctive brand identity for its clients through a unique blend of traditional and online media.

In recent years, Robert Russo has helped many niche businesses achieve market leadership, in addition to consistent business growth. Robert Russo, president of QEDMEDIAGROUP LLC, is a frequent speaker on branding.