

Now you go for the meat on the bone, your message. And it will need to be a specific and compelling message that clearly and creditably lays out, for example, why the rumor is dead wrong, or why that belief about the company is not only inaccurate, but unfair. In brief, the message must be both crystal-clear and very believable.
But even a first-class message does no good sitting on a shelf. It needs aggressive communications tactics to carry it to the eyes and ears of members of your key target audience, whose behaviors you wish to alter.
Fortunately for all concerned, there are dozens of communications tactics available to you.
They range from emailings, speeches, press releases and face-to-face meetings to broadcast interviews, consumer briefings and open houses and a lot of others.
But the moment of truth arrives when you remonitor how members of your key target audience NOW perceive you and your business.
Again, you must ask plenty of questions while attempting to highlight how, and if perceptions have been altered by your communication.
What about that frighteningly inaccurate perception of your business - better than before. And the specific misconception that most of your products are made in South East Asian sweat shops. Any improvement there. And the small number of interviewees who had never even heard of your firm.
If insufficient progress is noted, remedies include a heavier, and wider concentration on communications tactics. As would a review of, and adjustment to your message content.
The prize remains the same. Altered perceptions leading to desired behaviors that directly contribute to the success of your business.